Questions and answers
Frequently asked questions
Answers to the most common questions about booking, appointments, procedures, exams and skin care at Yamagata Dermatologia, a dermatology clinic in Ipanema, Rio de Janeiro. Questions about each treatment are answered on the treatment pages.
Booking and appointments
How do I book an appointment?
On WhatsApp (+55 21 97111-0503), by phone (+55 21 3854-1234) or through the form on the contact page. The clinic is open Monday to Friday, from 8 am to 8 pm (Brasília time).
Contact page →Can I book an appointment if I am visiting Rio de Janeiro?
Yes. Visitors can book on WhatsApp or by phone, just like local patients. When booking, tell the team your main concern and how long you will be in Rio, so the appointment and any procedure can be planned within your stay.
Book on WhatsApp →Where is the clinic?
At Rua Visconde de Pirajá, 142, suite 1401, in Ipanema, Rio de Janeiro, Brazil, a few blocks from Ipanema beach and near General Osório metro station.
How to get here →Does the clinic accept health insurance?
The clinic accepts the Brazilian health plans Bradesco, Bradesco Operadora de Planos, CAMARJ, CAMPERJ, Care Plus, Fundação Saúde Itaú, Mediservice, Mútua, Porto Seguro and SulAmérica, as well as private (self-pay) appointments. Coverage of appointments, exams and procedures depends on each plan and is confirmed when booking.
Book →How do I choose the dermatologist?
When booking, tell the team your main concern. The clinic has 12 dermatologists with training in different areas, such as medical, surgical and pediatric dermatology, trichology and laser.
Meet the team →What should I bring to my first appointment?
An identity document (passport, for visitors), previous test results and reports, the list of medications you take and, if applicable, information about procedures you have already had, such as the product and date of fillers.
International patients
Do the dermatologists speak English?
Yes. All 12 dermatologists at Yamagata Dermatologia see patients in English as well as in Portuguese.
Meet the team →Can I book my appointment in English?
Yes. The booking team answers messages in English on WhatsApp (+55 21 97111-0503) and by phone (+55 21 3854-1234).
Contact page →How can I pay?
Private (self-pay) appointments can be paid by international credit card, among other payment methods.
Can I get a receipt for my travel or international health insurance?
Yes. The clinic provides a receipt for the appointment and procedures, which you can use to request reimbursement from your insurer. Coverage depends on each insurance policy.
Procedures
Do I need an appointment before having a procedure?
Yes. All procedures are recommended and performed after an individual medical evaluation, which considers each patient's concern, skin type, health history and expectations.
How many sessions will I need?
The number of sessions and the interval between them depend on the dermatologist's individual evaluation and on each patient's clinical concern.
Are results guaranteed?
No. Results vary from person to person, according to age, skin quality, habits and the individual response to each treatment. The appointment helps set realistic expectations.
Can I combine more than one treatment?
Yes, in many cases. The indication, order and interval between procedures are defined by the doctor.
See the treatments →Exams
Which exams does the clinic perform?
Dermoscopy, digital total body mole mapping with FotoFinder®, digital trichoscopy and dermatologic ultrasound.
How often should I have my moles checked?
It depends on each person's risk. People with many moles, atypical moles or a history of melanoma usually need more frequent follow-up, sometimes with total body mole mapping.
Skin care
What is the most important skin care habit?
Daily sunscreen, reapplied throughout the day, combined with a hat and sun-protective clothing. Sun exposure is the main cause of premature skin aging and skin cancer.
Can I have procedures in the summer?
Many procedures can be done in the summer, with strict sun protection. Some, such as certain lasers and deeper peels, are preferably done in the months with less sun exposure.
Book an appointment
An appointment with one of the clinic's dermatologists determines whether the treatment is suitable for you and which plan fits your case.